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APPLICATION OF TOTAL QUALITY MANAGEMENT AS A MEDIATOR TO ENHANCE THE EFFICIENCY OF LANDSCAPE DESIGN PROCESS

Abstract

In the last few Decades, a great attention has been devoted to researches concerned with functional issues and quality related to the design process. This approach can refer to many international and regional researches. The main idea of quality, development, and quality management has become one of the important approaches to enhance and insure the quality of the design process, including every details and complexity within this process. This research is offering an insight focus, not only on the design process in general, but also, on the landscape design process specifically, due to the variety of inputs, references, stockholders, and variables affecting the design process, thus to insure the process and the design quality that reflects the importance of design quality which enhance the urban spaces and landscape products, creating an overall development in the urban environment and human life. The main aim of this research is to offer a model that studies the nature of the interactive relation between the quality of landscape design process, the working environment variables and Total Quality Management (TQM), evaluating this approach through an empirical study to define the relation between variables and elements that concludes the nature of effective regulations of landscape design as an approach towards a more efficient landscape design process aided by understanding the principles of the total quality management. This analysis has proved the relation between the main dimensions of study; the design quality of landscape, variables of the working environment, and the total quality management, in addition to their sub-criteria.

Author(s)

Dr. El-Messeidy, Rania