Results

Thesis & Dissertations

Determinants of Subordinates Trust in their Leaders in Lebanon

Abstract

Trust determines the quality of a relationship between people and the presences of trust in leaders is essential for any organization to succeed. Developing trust in the workplace specifically between subordinates and leaders is one of the challenges faced nowadays. Trust in the leaders is as important as the trust in their subordinates, and many organizations are not aware of this. Although mutual trust is crucial to maintaining a health work environment, however, the main concern of this study is to determine what enhances the subordinates’ turs in their leaders. This empirical study examined the determinants of the subordinates that are expected to have influence on the trust in leaders. This study assumes empowerment, behavioural consistency, trustworthiness, demonstration of concern, communication, procedural justice and employee developments are the determinants of subordinates’ trust in their leaders. These determinates were evaluated empirically in private organizations in the Beirut area to verify their relationship in terms of trust in leaders. A total of 273 validly filled questionnaires were used in this study and the data was analysed using SPSS 11.5 for windows. The results revealed that there is a positive and significant correlation between all the suggested determinants and their influence on the trust in leaders. These determinants, empowerment, behavioural consistency, trustworthiness, demonstration of concern, communication, procedural justice and employee developments are all essential to help addition, the results yielded that the most important determinant for subordinates trust in their leaders is empowerment followed directly by communication, trustworthiness and employee development.

Student(s)

Nadira Mohammad Masri

Supervisor(s)

Prof. Nehale Mostapha & Dr. Ahmed Seleim